Hyatt Regency Creek Heights Residences

The room and the facilities in the room and the room size were remarkable. The breakfast was good.

Breakfast is very nice, coffee is good but €34 per person for breakfast each day is just too much. At a high rated hotel in the Netherlands we pay €21 each person for an extensive breakfast.

We exited early morning to catch our flight at 9 am from Dubai Airport. When we were at Dubai Duty Free; we realized that we do not have certain valuable items in our handbag that we purchased in Dubai. It was in the same handbag very much; and if it is not here then where is it. A big question in mind was that this handbag was moving everywhere in Dubai for last 7 days so might be somewhere it got dropped or it may be a packing error. Anyhow, we called the hotel and mentioned about this situation. Considering the situation of valuable items; hotel team immediately followed their protocol and sent a security surveillance team to our vacated room. While hotel team was taking this action, we were boarding our flight. Having no idea on the so-called lost items; Cabin crew announced to put our phones on airplane mode and the plane was almost on the runway with the flight attendants on their seats; that's when an email pops up from Hyatt team - 'your valuable items are safe with us and please don't worry'.... An action taken within 30 min by Hyatt that speaks a loud about Hyatt's standards. Thanks to Amit and his team from Hotel Security who conducted this search exercise and protected customer's interest and trust. This is a good example manifesting a culture of ethics in Hyatt brand.

We booked a 3 bedroom apartment on the 18th floor for 10 days (family of 5). On arrival, we had a problem with one of our documents and Rafiq, at the reception, was extremely helpful. He volunteered to use his phone to make a few calls for us as our lines weren’t active yet. He is very helpful, cheerful and friendly. Dennis (night time reception) was also very polite, helpful and friendly! I recommend this place to anyone traveling with a family. It’s like home away from home. The property is located in a quiet neighborhood, it’s very clean and convenient for those who don’t want the hustle and bustle of a city and its infamous traffic. The housekeeping staff are hardworking people, polite and respectful. The restaurant staff is also very friendly and efficient. I know next time I’m here, I’ll want to rebook this place.

I used it as a studio room, and it was quite spacious and had a nice structure. The swimming pool was so nice and the interior of all the hotels was spacious. It was easy to have a small supermarket in the residence The staff at the reception, "Refik? Rifak?"(i'm sorry, can't remember his name)) was very kind It's a good facility for the price, so I'm staying well