Hyatt Regency Creek Heights Residences

Breakfast is very nice, coffee is good but €34 per person for breakfast each day is just too much. At a high rated hotel in the Netherlands we pay €21 each person for an extensive breakfast.

We exited early morning to catch our flight at 9 am from Dubai Airport. When we were at Dubai Duty Free; we realized that we do not have certain valuable items in our handbag that we purchased in Dubai. It was in the same handbag very much; and if it is not here then where is it. A big question in mind was that this handbag was moving everywhere in Dubai for last 7 days so might be somewhere it got dropped or it may be a packing error. Anyhow, we called the hotel and mentioned about this situation. Considering the situation of valuable items; hotel team immediately followed their protocol and sent a security surveillance team to our vacated room. While hotel team was taking this action, we were boarding our flight. Having no idea on the so-called lost items; Cabin crew announced to put our phones on airplane mode and the plane was almost on the runway with the flight attendants on their seats; that's when an email pops up from Hyatt team - 'your valuable items are safe with us and please don't worry'.... An action taken within 30 min by Hyatt that speaks a loud about Hyatt's standards. Thanks to Amit and his team from Hotel Security who conducted this search exercise and protected customer's interest and trust. This is a good example manifesting a culture of ethics in Hyatt brand.

GOOD AND CLEAN PROPERTY . Close to downtown and all other attractions .

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Well maintained