Hyatt Regency Creek Heights Residences

The room and the facilities in the room and the room size were remarkable. The breakfast was good.

We exited early morning to catch our flight at 9 am from Dubai Airport. When we were at Dubai Duty Free; we realized that we do not have certain valuable items in our handbag that we purchased in Dubai. It was in the same handbag very much; and if it is not here then where is it. A big question in mind was that this handbag was moving everywhere in Dubai for last 7 days so might be somewhere it got dropped or it may be a packing error. Anyhow, we called the hotel and mentioned about this situation. Considering the situation of valuable items; hotel team immediately followed their protocol and sent a security surveillance team to our vacated room. While hotel team was taking this action, we were boarding our flight. Having no idea on the so-called lost items; Cabin crew announced to put our phones on airplane mode and the plane was almost on the runway with the flight attendants on their seats; that's when an email pops up from Hyatt team - 'your valuable items are safe with us and please don't worry'.... An action taken within 30 min by Hyatt that speaks a loud about Hyatt's standards. Thanks to Amit and his team from Hotel Security who conducted this search exercise and protected customer's interest and trust. This is a good example manifesting a culture of ethics in Hyatt brand.

We had a fantastic stay at Hyatt Regency Creek Heights! From the moment we arrived, we were welcomed with warm hospitality, and everything about our experience was seamless and enjoyable. A special mention and heartfelt thanks to Triana at the front desk, who went above and beyond to make our stay extra memorable. She graciously arranged a wonderful room with an amazing view that truly exceeded our expectations. Her professionalism, attentiveness, and friendly demeanor made us feel valued and well taken care of. The room was spotless, spacious, and offered a breathtaking view of the creek—perfect for unwinding after a long day. The hotel's facilities, service, and overall ambiance were top-notch, reflecting the high standards Hyatt is known for. We’ll definitely be back and would highly recommend this hotel to anyone looking for a relaxing and high-quality stay in Dubai. Thanks again, Triana and the Hyatt team!

They know what hospitality means... everything is beautiful in its smallest details... Mr. Rafiq And Suad and avish and phyu They are very cooperative, have solutions and are smiling. All of this must be due to a sophisticated, open-minded management that has mastered hotel management. . Breakfast is something special It all starts with Miss Rose, Camilla and Charles. All that in LATBLOTA restaurant

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