Hyatt Regency Creek Heights Residences

Breakfast is very nice, coffee is good but €34 per person for breakfast each day is just too much. At a high rated hotel in the Netherlands we pay €21 each person for an extensive breakfast.

We exited early morning to catch our flight at 9 am from Dubai Airport. When we were at Dubai Duty Free; we realized that we do not have certain valuable items in our handbag that we purchased in Dubai. It was in the same handbag very much; and if it is not here then where is it. A big question in mind was that this handbag was moving everywhere in Dubai for last 7 days so might be somewhere it got dropped or it may be a packing error. Anyhow, we called the hotel and mentioned about this situation. Considering the situation of valuable items; hotel team immediately followed their protocol and sent a security surveillance team to our vacated room. While hotel team was taking this action, we were boarding our flight. Having no idea on the so-called lost items; Cabin crew announced to put our phones on airplane mode and the plane was almost on the runway with the flight attendants on their seats; that's when an email pops up from Hyatt team - 'your valuable items are safe with us and please don't worry'.... An action taken within 30 min by Hyatt that speaks a loud about Hyatt's standards. Thanks to Amit and his team from Hotel Security who conducted this search exercise and protected customer's interest and trust. This is a good example manifesting a culture of ethics in Hyatt brand.

GOOD AND CLEAN PROPERTY . Close to downtown and all other attractions .

Very clean and quiet with a great breakfast. Staff were superb. Location is quiet and well connected with metro and taxi. Check in and check out were very efficient and helpful. Relaxation areas within the complex were more than adequate.

I give it a solid five stars, no question. The staff were incredibly friendly and helpful, always going above and beyond to make sure everything was perfect. My room was spotless, spacious, and had the most incredible view. The hotel amenities were top-notch, from the gorgeous pool to the delicious breakfast buffet. I especially loved the comfy beds; I slept like a baby every night! The location was also perfect, close to everything I wanted to see and do.